Mediation in Business
Our skilled and experienced mediators, Roger Gilbert and Trish Groves, can help you to find creative cost-effective resolutions to complaints or claims by customers, disputes with other businesses, and disputes between partners and directors. If you are not sure if mediation is the way forward, please give us a call or email us and we will be happy to talk things through with you. We can also help you to introduce the idea of mediation to other parties.
Contact Trish or Roger at Practical Mediation today for a free and confidential, no obligation discussion about the help we can offer. All enquiries are dealt with in absolute confidence.

A Practical Approach
In even the best-run businesses, it is almost inevitable that at some time disputes will arise – with customers, with other businesses, or between co-owners. Disputes distract you from your primary task of getting on with your job and earning a living. So what is the best way to resolve such disputes?
Litigation is expensive, time-consuming, stressful, and longwinded – and usually everyone is unhappy with the result. Litigation also damages business relationships – frequently beyond repair.
That is why more and more people are discovering that mediation is a far better way of dealing with commercial disputes. The courts actively encourage people to mediate rather than litigate, and may well penalise people who refuse.
Our impartial mediators at Practical Mediation are experienced in helping people in conflict work through their difficulties and reach agreement:
- We can arrange mediations very quickly – usually in a matter of days.
- We can supply the information and reassurance needed to get a mediation off the ground.
- Our structured approach will guide the parties through the process.
The important thing is that most mediations are successful as viewed by the participants – and mediation often repairs business relationships.